Airfare scams are on the rise, here's how to avoid them: BBB
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As Americans make long-delayed travel plans, scammers are trying to take advantage of people booking flights, according to the Better Business Bureau.
The BBB warned Friday that it has been receiving reports of scammers making phony airline ticket booking websites and fake customer service numbers.
According to the agency, the thieves are using two methods to deceive consumers. In one scheme, consumers "come across what seems like a great deal with a major airline," the BBB wrote on its website.
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However, after booking the flight through the website or customer support number, consumers realize they never received a ticket.
The other fraud entices consumers with what looks like a great deal on airfares.
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"But shortly after making the payment, you receive a call from the company saying that there’s been a sudden price increase or an extra charge to finalize your booking," the BBB said. "This is something a legitimate company would never do!"
In both instances, consumers call the actual airline to find out what happened, only to learn that there’s no record of their booking and that they must have bought tickets through a fake website or phone number, the BBB said.
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To avoid the scams, the BBB warns consumers to research websites and companies that they aren’t familiar with and double-check the website’s URL before making payments.