Family devastated over ‘disgusting’ council house that ‘needs £17k in repairs’

A Staffordshire family have demanded a bigger council house after being given a 'disgusting' one needing '£17,000 worth of repairs'.

Sophie Taylor and James Waite, 25, along with their kids Thomas, four, and Ruby, two, moved into the house in the village of Cheadle in June this year.

What they'd hoped would be a "new beginning" soon turned into an "absolute shambles", according to the distraught parents, who found that the "whole structure of the house needs to be done" when they moved in, reports the Express.

The issues the family have with the house include missing bins, a dilapidated garage, and holes in the driveway.

Sophie complained: "We’ve been told that the garage has been condemned because it’s so lopsided that it needs to be knocked down and rebuilt again.

"The concrete at the back of the garden and the driveway is full of cracks and holes. It’s five-inch deep holes, it’s disgusting."

Sophie contended that the property’s garden was a key issue as it was hoped that James, who suffers from mental health issues, could use it.

She continued: "Due to James' disability we needed a lot of space. But we can’t use the garden at all. It’s so un-level and there are holes in the ground.

"The front lawn and everything needs redoing. The brick wall at the front is falling down.

"The whole structure of the house needs to be done."

The outside space has been made off-limits to the couple’s young children due to the problems. Sophie also said that neighbours have commented on how disgusting the house looks.

"Everyone else’s houses look really nice and then you’ve got this house which is an absolute shambles," she added.

"The only thing I can use my garden for is putting the washing on a line.

"My kids have suffered, I’ve suffered, and my partner has suffered."

Sophie and James have demanded compensation, and a larger house, and are still waiting on repairs to the current house to be completed.

Estimates put the total cost of these repairs at around £17,000.

A spokesperson for Sanctuary Housing was keen to "reach an agreement" over the house.

They stated: "We are committed to carrying out further maintenance at this property and our external contractor has visited to assess the work that is required.

"We would like to reach an agreement with Miss Taylor about this work and will continue to discuss it with her so it can be started as soon as possible."

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