Fury over new Tesco charity promotion

Furious Tesco shoppers say supermarket chain is rounding up their bills to nearest pound for charity donation without asking them

  • Shopper Jodie Holtom and her partner Jamie were shopping in a local Tesco 
  • She and her partner purchased the same product from the store’s pharmacy 
  • Her partner was charged 80p more after the bill was rounded up for charity 
  • Tesco is running a voluntary scheme for two weeks for three UK health charities  

Tesco customers have expressed outrage over the supermarket giant’s charity partnership scheme which sees the shopping bill rounded up to the nearest pound. 

The money raised will be matched by the retailer up to £1.5 million and split between three charities. 

However, some customers have complained that the donation is automatically been added to their bills without their explicit consent.  

Tesco customers have complained about a new voluntary shopping scheme which sees the bill rounded up to the next pound with the money being shared equally between three charities 

Shopper Jodie Holtom complained her partner was charged 80p extra during a trip to a Tesco pharmacy in Cheltenham

Jodie Holtom and her partner Jamie bought the same product in a Tesco pharmacy in Cheltenham within ten minutes of each other.  

Ms Holtom told the Mirror: ‘Jamie was meant to spend £7.20, but ended up paying £8.

‘I know 80p isn’t a lot but times are hard at moment. He realised when we got home that he was charged more and said he was never asked about whether he wanted to contribute.’

Ms Holtom said she bought the same product from the same store after ten minutes and paid the price on the label. 

Some social media users expressed outrage online over the donations.  

A Tesco spokesperson told MailOnline: ‘To support our health charity partners at this critical time, we are encouraging our customers to round up the cost of their shopping to the nearest £1. 

‘Customers will be asked if they would like to donate by one of our checkout colleagues when they pay for their shopping or on-screen if they are using a self-service till. 

‘We also have signs in our stores letting customers know about the campaign and how they can support it. 

‘The response to the campaign so far has been overwhelmingly positive with very few customers feeding back that they were not aware that they had made a donation.’ 

The money for the scheme is being divided equally between Cancer Research UK, British Heart Foundation and Diabetes UK. The three health charities have seen their income dramatically reduced during the Covid-19 epidemic as major fundraising events such as the London Marathon were cancelled. 

According to Cancer Research UK, they have already had to slashed their planned spending on developing treatments for the disease by £44 million. In total, the charity expects its 2020 revenue to be cut by £160 million. 

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